FAQ

Frequently Asked Questions about Our Products:

 

Can I exchange/return my item?

Because of the nature of the products due to hygiene, sales are final. However, we're committed to ensuring you receive the best possible experience, so please get in touch with our team.

What if my product arrives damaged?

We strive to deliver products in perfect condition, but if there are any issues upon receipt, please inform us promptly.

What's the process if I have questions about my order?

We're here to assist you every step of the way. Feel free to contact us with any questions or concerns about your order.

What if I accidentally ordered the wrong item?

Mistakes happen! If you find you've ordered the wrong product, please contact us, and we'll assist you in finding a suitable solution.

What's the best way to reach your customer service team?

You can contact our customer service team via the contact form and we'll respond promptly to assist you with any queries you may have.